SHIPPING POLICY

Most orders are shipped out the same business day. In rare occurrences, please allow 1-2 business days before your order will ship. You will receive an email with your tracking information once it leaves our facility and most orders will arrive to you in 3-5 business days depending on your location. All orders are shipped from Houston, Texas and local customers should receive their order in typically 1-2 business days.

We use major shipping carriers including USPS, Fedex, & UPS. Your package will be shipped via the best method available for your location and order size.

If you entered the wrong shipping address, please email us as soon as possible and we will try to get the issue resolved before it gets to the shipping carrier. However, once the package leaves our facility it is then in the hands of the shipping carrier. We suggest you reach out to the shipping carrier to try to intercept or locate the package with your tracking number. We will not re-ship and order due to an incorrect address entered by the customer.

If your package has been marked as delivered and you still cannot locate it, please allow 24-36 hours to ensure the shipping carrier will not make another delivery attempt. If the carrier is unable to deliver your package, please contact your local USPS, Fedex, or UPS center to arrange pickup or delivery. If you believe the package was stolen, please contact the shipping carrier to file a claim. 

REFUND & RETURN POLICY

UNFORTUNATELY, WE ARE UNABLE TO OFFER RETURNS, REFUNDS, OR EXCHANGES ON ITEMS  SOLD ON OUR WEBSITE, BOTH CONSUMABLE AND NON CONSUMABLE. ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS DUE TO TASTE PREFERENCES. WE DO NOT OFFER REFUNDS OR EXCHANGES ON LOST PACKAGES. LOST PACKAGES WILL HAVE TO BE DEALT WITH THE SHIPPING COURIER. WE DO NOT OFFER RETURNS ON SALES OR PROMOTIONAL ITEMS. BUDDAH SOCIETY RESERVES THE RIGHT TO REFUSE ANY RETURNS AT ANY TIME.

IN THE CASE THAT YOU FEEL THERE WAS AN ERROR ON OUR PART, SEND US AN EMAIL AND WE WILL GET IT CORRECTED AS SOON AS POSSIBLE.

PLEASE NOTE THAT OUR RETURN/REFUND POLICY APPLIES TO DIRECT SALES FROM BUDDAHSOCIETY.COM, WHICH IS OPERATED BY RCR HOLDINGS LLC, AND NOT SALES FROM ANY OTHER THIRD-PARTY RETAILER.

WE LOVE HEARING FROM CUSTOMERS AND ARE ALWAYS LOOKING TO IMPROVE ON PRODUCTS WE CARRY. IF YOU HAVE ANY SUGGESTIONS, PLEASE EMAIL US AT [email protected]